Returns & Exchanges

At Badminton HQ, we want you to be fully satisfied with your equipment; if you are not, you can return unused items in their original packaging within 30 days of purchase for a full refund or exchange.

1

Initiate Your Return

Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.

2

Package Your Items

Place the unused items back into their original packaging, ensuring all tags are attached and rackets still have their plastic handle covers intact.

3

Ship to Warehouse

Print your generated return label and drop the package off at any authorized courier location; please keep your tracking receipt for reference.

4

Receive Refund

Once our team inspects the returned gear to ensure it meets our resale standards, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing